ADKAR Conversation Guide

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ADKAR stands for Awareness, Desire, Knowledge, Ability, and Reinforcement. These are outcomes required of an individual to enable lasting change at an organisational level.

ADKAR can be used as a tool that facilitates the planning of change management activities. It equips leaders with the tools they need
to guide a change and support employees throughout the change process.

We’ve created a conversation set that aligns with the ADKAR model and is centred around individual experiences of change. This set can be used by leaders to prime conversations with their team members about change.

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ADKAR Conversation Guide

Written by Karen Rayner

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