EXJournal

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EXJournal: Engaging Employees

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We created The Employee Experience Guide to give businesses an easy to use framework for building a better employee experience.

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Want to be able to talk to all of your employees? Prepare to go mobile. Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand. The average person checks their phone 110 times a day, and frontline workers use messaging apps up to six times a day. Great news, right? We can just use mobile channels to communicate with workers and get a read on engagement. Not so fast. 

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We need to have a conversation about engagement

Sep 4, 2018 9:24:52 AM / by Karen Rayner posted in Conversations, Employee experience, Engagement, Engagement survey, Fairness, feedback

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Numbers are easy*.

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Why response rate matters more than score

May 16, 2018 4:12:02 PM / by Michael Carden posted in Conversations, Engagement, Engagement survey, Anonymous feedback, Pulse survey

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Pop quiz! What’s going to be more useful to you in the long run: a high engagement survey score with a low response rate, or a low engagement score with a high response rate?

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