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We created The Employee Experience Guide to give businesses an easy to use framework for building a better employee experience.
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Want to be able to talk to all of your employees? Prepare to go mobile. Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand. The average person checks their phone 110 times a day, and frontline workers use messaging apps up to six times a day. Great news, right? We can just use mobile channels to communicate with workers and get a read on engagement. Not so fast.
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Want more engaging comms? Go mobile.
Jul 10, 2019 2:23:12 PM / by Karen Rayner posted in Employee experience, Deskless employees, Diversity & inclusion, employee engagement, Inclusion, Mobile
LGBTQ+ D&I? Thanks for the rainbow logo... but let's do better.
Jul 2, 2019 9:56:27 AM / by Leah Chaney posted in Employee experience, Diversity and Inclusion, Diversity & inclusion
Employee experience feedback: a quick guide to getting started
May 22, 2019 1:50:42 PM / by Karen Rayner posted in Employee experience, feedback, Surveys
Employee Engagement: it’s time to demand better answers
May 14, 2019 3:31:28 PM / by Jason Lauritsen posted in Employee experience, Engagement, employee engagement, Employee expectations, Employee wellbeing
Engaging invisible employees
Apr 10, 2019 2:49:57 PM / by Karen Rayner posted in Employee experience, Engagement, Deskless employees, Frontline employees, Inclusion
#EX18 Initiative of the Year: Lightspeed Graphics
Mar 18, 2019 9:26:00 AM / by Samantha Gadd posted in Employee experience, EX18, Employee wellbeing, Leadership, Wellness
Why video is the killer app for creating compelling employee experiences
Mar 12, 2019 2:24:33 PM / by Serge van Dam posted in Employee experience, Engagement, employee engagement, HR, Learning and Development, Recruitment, Video
Using Voice of the Employee to improve customer experience
Feb 27, 2019 3:27:14 PM / by Michael Carden posted in Employee experience, Engagement, feedback, Customer experience, employee engagement, Voice of the Customer, Voice of the Employee
Employee experience isn't just another New Year’s resolution
Jan 29, 2019 3:53:17 PM / by Sean Holdmeyer and Zach Babbe posted in Employee experience, EX pitfalls, New Years Resolutions
We see it every year. Swarms of people create their New Year's resolutions with the intention of changing their lives for good. These efforts start out with high hopes and strong intentions, yet ~90% of them fail. Forrester projects that 85% of EX measurement efforts - the first and most important step of improving EX - will also fail in 2019. What do New Year's resolutions and EX improvement efforts have in common? And why do the majority of efforts result in failure?
The Employee Experience Genome Project
Jan 16, 2019 4:44:12 PM / by Karen Rayner posted in Employee experience, Surveys, culture, Diversity and Inclusion, employee engagement, Employee wellbeing, EX Genome Project
In December 2018 we launched a little something that's really going to help companies measure and manage employee experience and engagement. It's quite exciting. It's definitely comprehensive. But before we get into it, a bit of background on why it was so necessary.
