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EXJournal: Engaging Employees
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http://www.exjournal.org/
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We created The Employee Experience Guide to give businesses an easy to use framework for building a better employee experience.
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Want to be able to talk to all of your employees? Prepare to go mobile. Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand. The average person checks their phone 110 times a day, and frontline workers use messaging apps up to six times a day. Great news, right? We can just use mobile channels to communicate with workers and get a read on engagement. Not so fast.
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Want more engaging comms? Go mobile.
Jul 10, 2019 2:23:12 PM / by Karen Rayner posted in Employee experience, Deskless employees, Diversity & inclusion, employee engagement, Inclusion, Mobile
Employee Engagement: it’s time to demand better answers
May 14, 2019 3:31:28 PM / by Jason Lauritsen posted in Employee experience, Engagement, employee engagement, Employee expectations, Employee wellbeing
Why video is the killer app for creating compelling employee experiences
Mar 12, 2019 2:24:33 PM / by Serge van Dam posted in Employee experience, Engagement, employee engagement, HR, Learning and Development, Recruitment, Video
Using Voice of the Employee to improve customer experience
Feb 27, 2019 3:27:14 PM / by Michael Carden posted in Employee experience, Engagement, feedback, Customer experience, employee engagement, Voice of the Customer, Voice of the Employee
The Employee Experience Genome Project
Jan 16, 2019 4:44:12 PM / by Karen Rayner posted in Employee experience, Surveys, culture, Diversity and Inclusion, employee engagement, Employee wellbeing, EX Genome Project
In December 2018 we launched a little something that's really going to help companies measure and manage employee experience and engagement. It's quite exciting. It's definitely comprehensive. But before we get into it, a bit of background on why it was so necessary.
Using eNPS as an indicator of engagement
Dec 11, 2018 12:05:42 PM / by Kai Crow posted in Employee experience, Engagement, feedback, employee engagement, eNPS, Leadership, loyalty, NPS
Employee NPS (eNPS) is based on Net Promoter Score® (NPS™) by Bain & Company, Satmetrix Systems, Inc., and Fred Reichheld. It's commonly used as a quick indicator of employee engagement because engaged (and loyal) employees are more likely to recommend their workplace.