EXJournal

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EXJournal: Engaging Employees

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http://www.exjournal.org/

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We created The Employee Experience Guide to give businesses an easy to use framework for building a better employee experience.

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Want to be able to talk to all of your employees? Prepare to go mobile. Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand. The average person checks their phone 110 times a day, and frontline workers use messaging apps up to six times a day. Great news, right? We can just use mobile channels to communicate with workers and get a read on engagement. Not so fast. 

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Employee experience isn't just another New Year’s resolution

Jan 29, 2019 3:53:17 PM / by Sean Holdmeyer and Zach Babbe posted in Employee experience, EX pitfalls, New Years Resolutions

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We see it every year. Swarms of people create their New Year's resolutions with the intention of changing their lives for good. These efforts start out with high hopes and strong intentions, yet ~90% of them fail. Forrester projects that 85% of EX measurement efforts - the first and most important step of improving EX - will also fail in 2019. What do New Year's resolutions and EX improvement efforts have in common? And why do the majority of efforts result in failure?

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