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We created The Employee Experience Guide to give businesses an easy to use framework for building a better employee experience.
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Want to be able to talk to all of your employees? Prepare to go mobile. Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand. The average person checks their phone 110 times a day, and frontline workers use messaging apps up to six times a day. Great news, right? We can just use mobile channels to communicate with workers and get a read on engagement. Not so fast.
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Nov 6, 2018 11:24:56 AM / by Laura-Jane Booker posted in Engagement, CQ, Cultural intelligence, Diversity & inclusion, Emotional intelligence, Leadership, Self-efficacy
So you’ve probably heard about emotional intelligence (EQ), a key tool in a leader’s toolkit. But what have you heard of cultural intelligence (CQ)? It’s equally important but it's a largely unrecognised leadership tool.