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We created The Employee Experience Guide to give businesses an easy to use framework for building a better employee experience.
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Want to be able to talk to all of your employees? Prepare to go mobile. Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand. The average person checks their phone 110 times a day, and frontline workers use messaging apps up to six times a day. Great news, right? We can just use mobile channels to communicate with workers and get a read on engagement. Not so fast.
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Laura-Jane Booker
Recent Posts
CQ: finding culturally intelligent leaders
Jul 3, 2019 10:32:30 AM / by Laura-Jane Booker posted in CQ, Cultural intelligence, Diversity & inclusion, Leadership
[Infographic] 6 effective leadership styles
Nov 30, 2018 11:11:26 AM / by Laura-Jane Booker posted in Employee experience, Engagement, motivation, Coaching, Leadership, Organisational climate
Leadership style can make or break the success of an organisation, team, or project. While different leadership styles suit different situations, effective styles share one common trait - emotional intelligence (EQ). Daniel Goleman (an EQ expert) proposed that there are 6 effective leadership styles, each stemming from 4 key EQ competencies: self-awareness, self-management, social awareness, and social skills.
Leading diverse teams: the importance of cultural intelligence
Nov 6, 2018 11:24:56 AM / by Laura-Jane Booker posted in Engagement, CQ, Cultural intelligence, Diversity & inclusion, Emotional intelligence, Leadership, Self-efficacy
So you’ve probably heard about emotional intelligence (EQ), a key tool in a leader’s toolkit. But what have you heard of cultural intelligence (CQ)? It’s equally important but it's a largely unrecognised leadership tool.
How effective leaders get results
Oct 10, 2018 10:56:12 AM / by Laura-Jane Booker posted in Employee experience, Engagement, Leadership, Organisational climate
Leaders need to get results: whether revenue growth, return on sales, efficiency, profitability, employee satisfaction, or employee engagement. Quite the task! So how on earth do leaders do it?
The business case for measuring and managing employee mental wellbeing
Sep 19, 2018 10:46:31 AM / by Laura-Jane Booker posted in Employee experience, culture, DASS21, Employee wellbeing, Languishing-flourishing, Organizational culture, Wellness
This is the second part in our employee mental wellbeing series. If you haven't read it yet, check out part one: Encouraging employees to flourish. Here's a quick recap.
The business case for employee mental wellbeing: encouraging employees to flourish
Sep 5, 2018 10:50:26 AM / by Laura-Jane Booker posted in Employee experience, Employee wellbeing, Languishing-flourishing, Locus of control, Personality types, Wellness
People tend to associate the term mental wellbeing with illnesses such as depression, schizophrenia, and bi-polar disorder. As a result, organisations tend to think it’s not relevant to everyone and shy away from addressing employee mental wellbeing. But what if I were to talk about stress, anxiety, and burnout? Suddenly, mental well-being becomes highly relevant because these are common work-related terms and issues that affect many employees.
Fairness - what is it, and how should it be measured?
Aug 21, 2018 10:03:11 AM / by Laura-Jane Booker posted in Employee experience, Engagement, Fairness, Rewards & recognition, Organisational justice
Fairness is widely studied within academic literature, where it is known as Organisational Justice. However, it is not commonly measured within organisations themselves. Perhaps because organisations don't fully understand its importance and relationship to business outcomes.
