EXJournal

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EXJournal: Engaging Employees

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We created The Employee Experience Guide to give businesses an easy to use framework for building a better employee experience.

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Want to be able to talk to all of your employees? Prepare to go mobile. Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand. The average person checks their phone 110 times a day, and frontline workers use messaging apps up to six times a day. Great news, right? We can just use mobile channels to communicate with workers and get a read on engagement. Not so fast. 

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The business case for measuring and managing employee mental wellbeing

Sep 19, 2018 10:46:31 AM / by Laura-Jane Booker posted in Employee experience, culture, DASS21, Employee wellbeing, Languishing-flourishing, Organizational culture, Wellness

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This is the second part in our employee mental wellbeing series. If you haven't read it yet, check out part one: Encouraging employees to flourish. Here's a quick recap.

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The truth about millennials: global connectivity creates EX equality

Sep 18, 2018 11:25:50 AM / by Jamie Finnegan posted in Employee experience, Rewards & recognition, finder.com.au, Millennials, Organizational culture

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Create a global employee experience where everyone is equal, no matter which office they're in.

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Is your employee experience Theory X or Theory Y?

Sep 11, 2018 9:16:44 AM / by Robin Schooling posted in Employee experience, motivation, Management, Theory X, Theory Y

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Sixty years ago Douglas McGregor from the MIT Sloan School of Management presented two theories of workforce motivation he named “Theory X” and “Theory Y.” Over the intervening decades these theories have been used by leadership teams, HR professionals and OD folks as they craft and create HR policies, performance management programs, rewards and recognition, and work space design.

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The business case for employee mental wellbeing: encouraging employees to flourish

Sep 5, 2018 10:50:26 AM / by Laura-Jane Booker posted in Employee experience, Employee wellbeing, Languishing-flourishing, Locus of control, Personality types, Wellness

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People tend to associate the term mental wellbeing with illnesses such as depression, schizophrenia, and bi-polar disorder. As a result, organisations tend to think it’s not relevant to everyone and shy away from addressing employee mental wellbeing. But what if I were to talk about stress, anxiety, and burnout? Suddenly, mental well-being becomes highly relevant because these are common work-related terms and issues that affect many employees.

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We need to have a conversation about engagement

Sep 4, 2018 9:24:52 AM / by Karen Rayner posted in Conversations, Employee experience, Engagement, Engagement survey, Fairness, feedback

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Numbers are easy*.

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Superior Employee Experiences: why reinvent the wheel?

Aug 28, 2018 10:56:29 AM / by Serge van Dam posted in Employee experience, employee experience design, User experience, UX

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Judging by the literature being published on the information-super-highway, the new titles being bandied about on LinkedIn and the real competition for talent, it seems that Employee Experience is a 'thing'. Maybe even ‘the thing’ if you’re of an HR bent.

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Fairness - what is it, and how should it be measured?

Aug 21, 2018 10:03:11 AM / by Laura-Jane Booker posted in Employee experience, Engagement, Fairness, Rewards & recognition, Organisational justice

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Fairness is widely studied within academic literature, where it is known as Organisational Justice. However, it is not commonly measured within organisations themselves. Perhaps because organisations don't fully understand its importance and relationship to business outcomes.

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Is employee experience really all about your manager?

Aug 15, 2018 12:36:00 PM / by Tim Sackett posted in Employee experience, Engagement, EX, Managers, Maslow

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"Employees don't leave companies. Employees leave managers." 

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Diversity is completely wrong

Aug 14, 2018 12:43:14 AM / by Michael Carden posted in Employee experience, diversity

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He was literally leaping up the stage stairs. “C’mon everyone, let’s get those energy levels back up!” Far too Tony Robins for this small event. “Everyone, stand up!”

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The ROI of employee experience

Aug 8, 2018 4:57:03 AM / by Matt Johns posted in Employee experience, employee experience design, ROI

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All too often we hear business and public-sector leaders talk about how important their people are to their respective organisations. In fact, I suspect most who read this article would have heard phrases like “our greatest asset is our people”.

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